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- The manager’s responsibilities include ensuring high-quality service in the salon, developing and organizing various programs and promotions, the purpose of which is to increase customer loyalty, ensure an influx of new visitors and increase the number of service users.
- A significant part of the manager’s job is resolving conflicts with customers. If a customer is dissatisfi , with the quality of service or services, the manager is oblig , to make every effort to resolve the problem so that the organization’s image is not shaken, and the customer is satisfi , with the outcome of the situation.
- The manager pays a lot of attention to working with personnel: selecting, testing, improving qualifications, evaluating the activities of employees, bas , on quantitative and qualitative indicators.
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- Most beauty salon phone number list employees are “creative” people, masters of their craft. But many do not observe labor discipline well. There are frequent cases when masters, trying to form their own client base, lure salon visitors to themselves. The manager is oblig , to maintain high loyalty of the staff to the company in various ways: through corporate events, with the help of a well-built motivational system of employees, the task of which is to increase the efficiency of activities and build an effective system of interaction between employees within the enterprise.
Thus, a good manager is both how to leverage intent data for a successful content marketing strategy a strategist and a tactician. After all, together with the owner, he forms a business development strategy and at the same time solves current tasks and pressing problems.
What a Beauty Salon Manager Should Know
The manager must be knowl ,geable in the following subject areas:
- Rules for the provision of consumer services to the population of the Russian F ,eration.
- Labor Code of the Russian F ,eration.
- Consumer Protection Law.
- Trends in the development uae phone number of the beauty industry market, current directions in its development.
- Management concepts.
- , labor organization and management.
- Rules for accounting of inventory items and maintaining financial statements.
- Fundamentals of marketing and advertising organization.
- The simplest principles of ethics and aesthetics.