This report allows you to explore customer segments by tag and manage

The tagging of your agents. To use the report, go to Reports and select the Contacts by Tag report. Once in the report, by default it will show whatsapp number database allows you you all the contacts created in the last 30 days, classified by tags. Contact Report Diagram To use this report effectively, it is important to select the date type appropriately according to your objective: 1. Customer Segmentation by Creation Date: If your goal is to know the contacts from a specific time period with certain tags (a customer segment), you should filter by the contact creation date.

If you want this year’s contacts

“VIP Client,” this filter will help you get inbound marketing vs. content marketing: the ultimate comparison contact segments for your campaigns. Audit filter diagram 2. Track tagging by tag assignment date: If your goal is to see how your agents are tagging contacts on a day-to-day or month-to-month basis, it’s a good idea to filter by tag assignment date. For example, if you want to know how many times your customers have been tagged with the tag “Sale” this week day by day, this is your best option.

Creation filter diagram

All options allow you to export and twd directory download the contact database with filters applied. For more details, check out our help center where allows you we’ll explain in detail how to get the most out of this report. This update is now live on your B2Chat account. Learn more → Take control of chats from Audit We are excited to announce a new feature that will allow B2Chat auditors to take control of active chats with the chatbot directly from the Audit section.

 

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