WhatsApp business card is a message that comes to the user’s messenger immediately after a phone conversation. Such mailing allows you to be in the client’s phone book and establish long-term relationships.
When you need a business card
- Working with a cold base. After talking to a potential buyer, you need to summarize and invite them to chats. When you hang up, a business card with text will automatically be sent to the user’s messenger.
- Working with incoming calls. A client called you to find out about services and get an initial consultation. After the dialogue, he will receive a message with an offer to ask questions about the company in this chat.
- If the conversation did not take place. If the client waited on the line for a long time and dropped the call, he may never return. In order not to lose the buyer, send him a business card and offer to call back when the operators are free.
What are the advantages of a business card?
- The business card is based on a messenger that is used by every second resident of Russia over 12 years old. This means that a large part of your audience is also on WhatsApp.
- The business card takes some of the workload off the operators: on the phone, the operator communicates with only one client, while the chat center employee processes up to four dialogues simultaneously.
- Even if the client doesn’t pick up the phone, he won’t be lost.
- A business card establishes contact with a client. To call back, the user will not have to search for your number on the Internet. A ready-made chat will already be in the phone.
- Increased loyalty. Google found that 65% of customers prefer to write to companies rather than call. With messengers, you offer customers a convenient and familiar type of communication and strengthen their trust.
How to connect a business card
WhatsApp Business Card is a specialized mailing list, so it only works with a WhatsApp Business API account. gambling database taiwan This connection will protect the number from being blocked. After connecting a business account, you need to complete three steps.
- Get ready. Determine in what cases you will need a WhatsApp business card, write texts for each case. It is important to remember that the business card text should not be advertising, whatsapp number digital library otherwise it will not be approved.
- Enable the HSM templates feature. These are standardized messages that you can send to clients first without fear of being blocked. You won’t be able to send templates right away – they first require approval from WhatsApp. The process takes 2-3 days, and Chat2Desk will help you get the templates approved.
- Enable the “Scripts” option. This is a Python code that will send a business card after a certain event. The Chat2Desk developers will help you write a script for a WhatsApp business card.
How to pump up your business card
Use interactive buttons – a relatively burkina faso business directory new feature of WhatsApp that will increase user response to the business card. Buttons are also included in the HSM template, so they cannot be sent separately or attached to a regular message.